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This documentation page is not the source of truth for legal policy, only a readable interpretation. Please consult our official policy available at https://bookcicle.com

Company, Legal, and Policy Overview

Welcome to Bookcicle! This page provides a clear, human-readable summary of our company information, legal policies, privacy practices, security measures, and how you can get in touch or join our community. For the full, legally binding versions of our policies, always refer to the official documents on our website.

About Bookcicle​

At Bookcicle, our mission is to empower every storyteller to create, publish, and prosper—without gatekeepers or overwhelm. We offer affordable, AI-powered services and an all-in-one desktop platform to help writers finish, expand, and earn from their work. Our platform streamlines every stage of the writing process, supports real-time collaboration, and provides advanced AI tools for creativity and structure. We value excellence, responsibility, support, continuous learning, and community.

Founded: 2019

Our Values:

  • Be world-class: We strive for excellence in everything we do.
  • Take responsibility: We are transparent and reliable.
  • Be supportive: Collaboration and feedback are at our core.
  • Always learning: We adapt and improve continuously.
  • Share everything you know: Knowledge sharing lifts the whole community.
  • Enjoy downtime: Balance and creativity go hand in hand.

Meet Our Leaders:

  • Andrew Barraford (CTO & Founding Architect)
  • Krysta Barraford (Founding Product Lead)

See our job postings on LinkedIn or Bookcicle Careers.

Join the Bookcicle Community​

Connect with fellow users, share insights, and stay updated:

Contact Us​

We’d love to hear from you! For questions, suggestions, or support, reach out to us:

Newsletter: Subscribe to our newsletter for product news, articles, and updates. We send weekly articles and promise no spam—unsubscribe anytime.

Privacy Policy (Summary)​

Your privacy is very important to us. We collect both non-personal (usage, technical details) and identifiable information (name, email, device, payment info) to provide and improve our services. Data may be collected directly or via cookies and analytics tools.

How We Use Your Data​

  • AI Model Improvement: By default, your submissions may be used to improve our AI. You can opt out in your account settings. In regions like the EEA/UK, we only use your content for model improvement with your consent or where legitimate interests apply.
  • Service Delivery: We process your content to deliver AI-powered feedback and log anonymized usage signals to improve safety.
  • Moderation: Automated tools enforce our Content Policy.
  • Communication: We send service updates and support messages.
  • Analytics: We analyze aggregated, de-identified data to improve reliability and user experience.
  • Legal Compliance: We process data as required by law.

Data Sharing​

  • AI & Hosting Providers: Third-party providers process your data only under our instructions and cannot use it for their own purposes.
  • Service Providers: Trusted partners help with payments, analytics, and support.
  • Legal Reasons: Data may be disclosed to comply with laws or protect rights.

Data Retention & Security​

  • We retain personal data only as long as necessary and may keep anonymized data for research.
  • Industry-standard security measures (encryption, access controls) are in place, but no system is 100% secure.

International Transfers​

  • Your data may be transferred outside your country. We use approved safeguards where required.

Children’s Privacy​

  • Our service is not for children under 13. If you believe a minor’s data has been collected, contact us immediately.

Your Rights​

Depending on your location, you may have the right to access, correct, delete, or restrict your data. Contact our Data Protection Officer to exercise these rights. US residents in certain states have additional rights (e.g., opt-out of sale/sharing, appeal decisions).

Contact for privacy matters:

Bookcicle, LLC
Email: privacy@bookcicle.com
Mail: 373 S willow st, unit 240, Manchester, NH 03103, USA

Last updated: 08/08/2025

AI Privacy Policy (Summary)​

This policy covers how we collect, use, and protect data related to our AI-powered writing coach.

What Data We Collect​

  • Account info: Name, email, login credentials
  • Usage data: IP, device, browser, access times
  • User-generated content: Text you submit to the AI
  • Cookies & tracking: For navigation and personalization

How We Use Your Data​

  • To provide and improve AI feedback
  • To moderate and safeguard content
  • To communicate with you
  • To analyze trends (using aggregated data)
  • To comply with legal obligations

AI Content Policy​

  • We use third-party AI providers for writing assistance. You are responsible for reviewing and editing AI-generated content before public use.
  • AI content is scored for safety; unsafe content is masked and counts toward your quota.
  • AI writing is available to Premium users (limits apply). Purchases are non-refundable.

Automated Decision-Making​

  • Automated systems (like toxicity scoring) help with safety but do not make legally significant decisions about you.

Data Sharing, Retention, and Security​

  • Third-party providers process your data only under our instructions.
  • Personal data is retained only as long as needed; anonymized data may be kept for analytics.
  • We use encryption and access controls, but no system is 100% secure.

International Transfers & Children’s Privacy​

  • Data may be transferred outside your country. By using our service, you consent to this.
  • Not for children under 13.

Your Rights​

You may access, correct, delete, or restrict your data, and control whether your content is used to improve Bookcicle’s AI.

Contact for AI privacy:

Bookcicle LLC
Email: privacy@bookcicle.com

Last updated: 06/27/2025

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our site
  • Improve your experience

Types of cookies:

  • Essential (site functionality)
  • Analytics (usage statistics)
  • Functional (preferences)
  • Advertising (relevant ads)

Third parties (like Google Analytics) may set cookies. You can manage or disable cookies in your browser, but some features may not work as intended.

Contact for cookie questions:

support@bookcicle.com

Last modified: 03/2025

Security Policy (Summary)​

We take your data security seriously:

  • Encryption: Data in transit is encrypted (HTTPS); sensitive data at rest is protected where possible.
  • Access Control: Only authorized personnel can access user data.
  • Monitoring: Our systems are monitored for unusual activity and protected by firewalls and intrusion detection.
  • Testing: Regular vulnerability scans and occasional penetration tests are performed.
  • Responsible Disclosure: Security researchers can report vulnerabilities to security@bookcicle.com.
  • Incident Response: We have a plan to contain and remediate threats and notify affected users if necessary.
  • No Guarantee: While we strive for security, no system is 100% secure.

Last modified: 03/2025

License Policy (Summary)​

When you use Bookcicle’s content, software, or tools, you receive a limited, non-exclusive, non-transferable, and revocable license for personal or internal business use. You may not:

  • Reverse engineer, decompile, or disassemble licensed materials
  • Redistribute, sublicense, or resell them
  • Remove proprietary notices
  • Use them to create competing products

All intellectual property remains with Bookcicle or its licensors. The license ends if you violate the terms.

Contact for license questions:

support@bookcicle.com

Last modified: 03/2025

Terms of Service (Summary)​

By using Bookcicle, you agree to our Terms of Service. Key points include:

  • Eligibility: You must be at least 13 years old and provide accurate information.
  • Account Security: You are responsible for your account credentials and all activities under your account.
  • Use of Site: You receive a limited license to use the site for your own purposes. Misuse (e.g., harassment, spamming, copyright infringement) may result in suspension or termination.
  • Content Ownership: You retain ownership of your content but grant Bookcicle a license to use it in connection with the site. You must have rights to all content you upload.
  • Purchases & Pricing: All purchases are subject to current pricing and terms. No refunds except for damaged physical goods at Bookcicle’s discretion.
  • Publishing & Revenue: Authors can publish and sell content, set prices, and receive royalties (up to 80% for digital sales). Payouts are made monthly for balances over $100.
  • Third Parties: Bookcicle is not responsible for third-party sites or services.
  • Returns & Refunds: No refunds for digital content or services. Damaged physical goods may be replaced.
  • Account Termination: You may remove your content or terminate your account at any time. Bookcicle may retain information as needed.
  • Restrictions: You may not resell, redistribute, or create derivative works from purchased content unless permitted.
  • Privacy: See our Privacy Policy.
  • Indemnification: You agree to indemnify Bookcicle for any claims related to your use or content.
  • Disclaimer: The site and all content are provided “as is.” AI-generated output may be inaccurate and must be reviewed by you.
  • Limitation of Liability: Bookcicle’s liability is limited to $100.
  • Intellectual Property: All site IP belongs to Bookcicle or its licensors.
  • Governing Law: New Hampshire law applies.
  • Updates: Terms may change; continued use means acceptance.

Contact for terms questions:

info@bookcicle.com

Last modified: 06/27/2025

For the full, legally binding versions of these policies, always refer to the official Bookcicle website.